David Schneider June 23rd, 2021

5 Services That Can Help You Successfully Run A Small Business

Starting your own business sounds exciting, and the thought of being your own boss and making all the decisions by yourself is very attractive. However, quitting your 9-to-5 job and giving entrepreneurship a go can also be scary and difficult.

Unfortunately, many startups never make it, and this is something that every aspiring business person should be aware of. However, there are various ways one can increase their chances of success in the business world.

Take a look at some services that can help you launch and run a business successfully from the early phases.

HR Services

Your business probably needs a specific set of skills and extensive knowledge at the office in order to achieve success.

This means it’s time to create a team of rockstars that are experts in their given fields. When you need an additional set of hands, you look for a good assistant. When you need help with contracts and legal issues, you hire a business lawyer.

But how should you go about this if you want to grow your team and you need all the resources you can pull mainly for that?

You could make good use of HR outsourcing solutions. If you outsource this department, you can save time, money, and yourself from all the stress. 

HR outsourcing happens when you find human resources services and expertise from sources outside of your company. This is usually done with the help of companies that can connect you to experts that require no training to jump in and help you with HR tasks right away.

The most commonly outsourced HR functions include HR consulting, benefits administration, time tracking, insurance services, and performance management.

SnackNation lists some great benefits of HR outsourcing that can help you make the right decision:

  1. It helps you focus on growth, not on administration.
  2. This kind of service ensures good treatment of your employees.
  3. Compliance is guaranteed.
  4. Outsourcing this department helps with optimizing your spending in various ways.
  5. It relieves you of all the stress that can come when hiring on your own.

Or you can try listening to HR Podcasts as well! 

Consulting Services

Image by Daniel Reche from Pixabay

Having a business means competing in a dense economic and business environment. Therefore, it is important to stand out both in how your business markets itself and how you make a profit.

It may sound surprising, but it’s true that separating yourself from the rest can be a reality if you seek help from an experienced consultant. These experts include licensed public accountants, attorneys who are skilled in business law, or consulting firms who offer services that apply to a larger range of business-related activities such as management, sales, or marketing.

The primary benefit that consultants can offer to companies is that they can provide temporary expertise. Hiring a consultant provides businesses with the ability to pay only for the services they need, rather than investing in expensive technologies or paying to keep staff on hand that may not always be needed.

On top of that, hiring a consultant enables cost benefits associated with a lack of taxes, the need to pay benefits, or human resources issues that are associated with hiring a new full-time employee. And the expenses related to hiring a consultant are also scalable, so the company is able to track costs and match them to the projects completed by the hired consultant.

Moreover, if your business relies on certain tech solutions, there are specialized software consultants that can help your employees master various tools. For instance, if you need to use Microsoft Excel for accounting or other purposes, the best thing to do is search for corporate Excel consulting services that will teach your employees all the functions of this classic tool and guide them every step of the way.

Records Management

You should consider records management if you have serious plans and ambitions for your business.

At one point, you will have a lot of business records that will start to build up. Consequently, you will probably need to figure out a way to store the records in a place where you can access them easily.

As you need to store and keep many records due to legislative and compliance reasons, that can take up a lot of space. Many businesses decide to keep the records in storage rooms, basements, and so on. However, this way, a company’s records can get damaged, misplaced, and even lost.

That’s why you should consider buying a service or even outsourcing this kind of service. For example, if you outsource, you will be provided with a convenient and safe way to free up space in your office, stay compliant, as well as to retrieve documents whenever you need them.

Place Your Faith In A Good Customer Management System

If you want to succeed and grow, you have to increase your sales figures and a good customer management system will help your business achieve great deals. 

It is through gaining the information of a customer’s credit history and predicting fraud that your business can quickly maximize the chances of cross-selling and up-selling. On top of that, it removes repetitive customer data.

When looking for a good customer management system, look for these features:

  1. Customer care
  2. Analysis
  3. Documentation
  4. Customer acquisition
  5. PR
  6. Communication;
  7. Ticketing system;
  8. Database;
  9. Customer loyalty

Customer care, analysis, documentation, and PR, all of these work together to establish a better relationship with your customers, which ultimately boosts growth.

Find Customer Service Companies

Image by StartupStockPhotos from Pixabay

Providing good customer service is vital for any business that is looking for long-term success. However, educating your employees and ensuring they provide a consistent and professional service is costly and time-consuming.

In the early phases, you can manage this on your own, but as you start to grow, you should consider outsourcing this department too.

First of all, successfully outsourcing customer service allows you to rest assured that this important part of your business has the management and support structure to handle both small and big issues. In turn, this will free up your own management to handle more important tasks.

The second most important bit about this is that outsourcing can make every department more efficient.

A company is only as successful as its customer service. So when something goes wrong, it’s very easy for your in-house team to get distracted. In short, they are trying to fix one problem and end up causing more problems.

This will make a ripple effect that you don’t want to deal with. On the other hand, when you outsource customer service, you mitigate this possibility and ensure all your internal departments are focusing on their own particular needs.

Final words

For a start, you should consider investing in the services you just read about. The impact will come right away, and you will feel it.

However, if you don’t have the necessary budget to invest in multiple services at once, don’t hurry. Invest in one at a time and slowly grow. That is a good way to steadily improve your business processes and win in the long run.

Featured Image by Startup Stock Photos on Pexels

David Schneider

Previously the cofounder of influencer marketing software NinjaOutreach. Together with Mark Samms we bootstrapped the company to 20 people and over 500 customers. Now I run Shortlist.io, a full service digital marketing agency.

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