customer experience

Business Online
Sean Davis

12 Ways to Reduce Customer Churn Rate

About 44% of businesses focus on customer acquisition, while only 18% focus on customer retention. This lack of focus on customer retention has led to considerable losses in Saas and ...

Restaurant Management
Inspiration
Allison Tardelli

Restaurant Management

The restaurant industry has a reputation for being volatile. Running a restaurant isn’t as simple as loving food and preparing it for people. It’s vital to have a deep understanding of ...