noupe
THE magazine for webworkers and site owners
Customer satisfaction is the foundation of every good business that wants to survive long-term. The mistake a lot of companies make is thinking that once they get a client, their job is ...
Artificial Intelligence (AI) is arguably the most talked-about technology in the recent decade. While there are still several AI-based solutions still in the development stage, there ...
Your inbound inquiries are coming in quickly, but you’re unable to respond to them promptly because you’re too busy working or are short-staffed. Are these common challenges that ...
About 44% of businesses focus on customer acquisition, while only 18% focus on customer retention. This lack of focus on customer retention has led to considerable losses in Saas and ...
Due to the Coronavirus pandemic hitting restaurants hard, owners had to adapt to survive. To ensure you sell food and make a profit in these trying times, you need to update your ...
A community is one of the most valuable features you can offer in today’s digital environment. Whether you’re offering online courses or webinars, or have a SaaS product, your ...
Customer support is integral to any business. Happy and satisfied customers convert into loyal customers, and loyal customers open the scope of improved sales and ROI. So making ...
Regardless of whether the business is small or big, customer loyalty is extremely important. Do you know, it costs you ten times more to grab and attract new customers than to retain ...
In 2020, cross-departmental collaboration is not optional anymore. It is a necessity for any small business wanting to provide consistent and user-oriented customer experiences. ...
Keeping customers can cause concern for customer-centric companies. For SaaS companies, in particular, the recurring revenue model means that every lost customer represents months of ...
People expect brands to match their level of engagement on social media. Though managing feedback on social media is a challenge, businesses should approach this as a brand-building ...
The restaurant industry has a reputation for being volatile. Running a restaurant isn’t as simple as loving food and preparing it for people. It’s vital to have a deep understanding of ...
It was the philosopher Aristotle that said, “The whole is greater than the sum of its parts.” He may have been speaking about how ancient cultures have worked together, but he might as ...
What is CRM? CRM software is a modular technology system that includes sales automation, analytics, and marketing automation tools to gather customer data and empower sales teams to ...
In the past few years, the focus of businesses has shifted from profit maximization to customer satisfaction, and rightly so. With the ascent of social media platforms, modern buyers ...
We’re all guilty of using the same passwords over and over again for all of our memberships, subscriptions, and accounts. Even with the strongest of passwords, this is an incredibly ...