customer satisfaction

Business Online
Sean Davis

12 Ways to Reduce Customer Churn Rate

About 44% of businesses focus on customer acquisition, while only 18% focus on customer retention. This lack of focus on customer retention has led to considerable losses in Saas and ...

Restaurant Management
Inspiration
Editorial

Restaurant Management

The restaurant industry has a reputation for being volatile. Running a restaurant isn’t as simple as loving food and preparing it for people. It’s vital to have a deep understanding of ...