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THE magazine for webworkers and site owners
Your inbound inquiries are coming in quickly, but you’re unable to respond to them promptly because you’re too busy working or are short-staffed. Are these common challenges that ...
About 44% of businesses focus on customer acquisition, while only 18% focus on customer retention. This lack of focus on customer retention has led to considerable losses in Saas and ...
In today’s competitive landscape of commerce, businesses should focus on adding new customers while retaining their original customer base (this helps improve profit margin). In ...
Customer service can definitely make or break your business, especially if you are an eCommerce brand. There are different channels for providing customer support now with social media ...
Today, any brand’s reputation and perception vastly depend on the relationships they have with their customers. It’s easy to create competent products and spend money on ...
Keeping customers can cause concern for customer-centric companies. For SaaS companies, in particular, the recurring revenue model means that every lost customer represents months of ...
The restaurant industry has a reputation for being volatile. Running a restaurant isn’t as simple as loving food and preparing it for people. It’s vital to have a deep understanding of ...
Driving customer loyalty is one of the most value-driven marketing campaigns for a business to employ. That’s because a 2% increase in customer retention can lower business costs by ...
Instagram Messages are a very useful tool for marketing purpose of any brand or startup business. Instagram started its journey as a platform for photo and video sharing in October ...
Artificial intelligence isn’t a new concept. As a matter of fact, it has been around ever since the 1950s and a workshop at the Dartmouth College at which the field of AI research ...
What is CRM? CRM software is a modular technology system that includes sales automation, analytics, and marketing automation tools to gather customer data and empower sales teams to ...
