noupe
THE magazine for webworkers and site owners
Your inbound inquiries are coming in quickly, but you’re unable to respond to them promptly because you’re too busy working or are short-staffed. Are these common challenges that ...
In today’s competitive landscape of commerce, businesses should focus on adding new customers while retaining their original customer base (this helps improve profit margin). In ...
Customer service can definitely make or break your business, especially if you are an eCommerce brand. There are different channels for providing customer support now with social media ...
Customer support is integral to any business. Happy and satisfied customers convert into loyal customers, and loyal customers open the scope of improved sales and ROI. So making ...
The biggest onboarding mistake you can make as an employer is to fail to prepare for your new hires before they arrive. This disorganized onboarding process leaves a bad taste of ...