customer service

Business Online

January 19th, 2021 Vijay Chelakkat

Why Open Source Help Desk System is Important for your Website?

Customer support is integral to any business. Happy and satisfied customers convert into loyal customers, and loyal customers open the scope of improved sales and ROI. So making ...

Essentials

November 25th, 2020 Owen McGab Enaohwo

8 Smart Ways to Onboard Customer Service Employees

The biggest onboarding mistake you can make as an employer is to fail to prepare for your new hires before they arrive. This disorganized onboarding process leaves a bad taste of ...

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