customer relationship

Business Online
Sean Davis

12 Ways to Reduce Customer Churn Rate

About 44% of businesses focus on customer acquisition, while only 18% focus on customer retention. This lack of focus on customer retention has led to considerable losses in Saas and ...

Business Online
Alina Belascu

Neuromarketing: Takeaways for Marketers

“Sleep on it” – some of us hear this expression very often. But did you know that you can take this expression literally? Sleeping before making an important decision can improve ...

Business Online
Nishant Joshi

5 ways AI will Redefine Management

AI is breaking all borders. There is no field where AI doesn’t have a significant role to play. It arranges calls for the sales team, gathers necessary customer information, sends ...

Business Online
Jennifer Holdman

What Is Salesforce?

You’ve probably heard about Salesforce while researching customer relationship management (CRM) solutions for your business. Your employees may have even used it at a previous job, and ...