Business Online
What Is Salesforce?
You’ve probably heard about Salesforce while researching customer relationship management (CRM) solutions for your business. Your employees may have even used it at a previous job, and ...
customer relationship
Business Online
How Telecom Brands Can Connect Digital Marketing with Consumers
In the hypercompetitive telecom industry that is constantly changing, companies are fighting for the attention of each prospective customer. While traditional marketing campaigns, ...
Business Online
How to Manage Customer Feedback on Social Media
People expect brands to match their level of engagement on social media. Though managing feedback on social media is a challenge, businesses should approach this as a brand-building ...
Infographics
Three Strategies for Repeat Business – [Infographic]
Driving customer loyalty is one of the most value-driven marketing campaigns for a business to employ. That’s because a 2% increase in customer retention can lower business costs by ...
Design
10 Tactics You Should Know About Instagram Message For Startup
Instagram Messages are a very useful tool for marketing purpose of any brand or startup business. Instagram started its journey as a platform for photo and video sharing in October ...
Essentials
Benefits of Artificial Intelligence for Business
Artificial intelligence isn’t a new concept. As a matter of fact, it has been around ever since the 1950s and a workshop at the Dartmouth College at which the field of AI research ...
WordPress
Top Free WordPress HelpDesk Plugins for Improved Customer Relationships
Providing exceptional customer support is one of the major concerns of business owners. Customers should be able to interact with you and get resolutions for problems they may be facing ...
Business Online
What is CRM (Customer Relationship Management)?
What is CRM? CRM software is a modular technology system that includes sales automation, analytics, and marketing automation tools to gather customer data and empower sales teams to ...
Development
How Technology Can Enhance Customer Experiences: A Travel Chatbot Use Case
In the past few years, the focus of businesses has shifted from profit maximization to customer satisfaction, and rightly so. With the ascent of social media platforms, modern buyers ...
Essentials
Passwordless Login: What Is It, and How Does It Work?
We’re all guilty of using the same passwords over and over again for all of our memberships, subscriptions, and accounts. Even with the strongest of passwords, this is an incredibly ...
IMHO
Clients From Hell: The Art of Not Giving Way to Unreasonable Demands
“I hate that client”, how often have these words come out of your mouth. Often enough! Don’t worry; most web designers have a list of clients they’ve absolutely hated working with. ...