Chatbot For IT Support

Help employees fix problems faster

Noupe helps IT teams provide always-on support using the content that already exists on your internal or external website. No training. No setup. Just one line of code — and your chatbot is live.

It's free. No credit card required.

Why IT Teams love Noupe

Easy to deploy — no IT or SSO required
Helps users resolve issues before they file tickets
Available 24/7, in any language
Conversation logs sent straight to your inbox
100% free until 2026

Key features that support IT teams

Noupe is designed for internal use as much as external. Whether your site serves employees, vendors, or users, Noupe adds clarity without complexity.

Instant setup,
no coding required


Noupe is designed to get out of your way. Just enter the URL of your internal support site, documentation hub, or public help center — and Noupe scans the content to build a functioning chatbot in seconds.

  • Works with WordPress, Wix, Squarespace, and more
  • Works with wikis, portals, and public help centers
  • No learning curve, no app switching

Multi-Language
support


IT teams often serve globally distributed teams or vendors. Perfect for:

  • Distributed remote teams
  • International offices
  • Outsourced partners and vendors

Inbox-ready
conversation logs


Noupe automatically forwards every user question and chatbot response to the email address associated with your account. No need to log into a dashboard or manage yet another admin panel.

  • Track common issues without extra software
  • Improve documentation based on real feedback
  • Close the loop without tickets

Custom
look & feel


You don’t need a designer to make Noupe match your brand. Use the built-in color picker to style your chatbot so it fits your site like it was made for it.

  • Clean, modern interface
  • Matches your visual identity in seconds
  • Mobile-friendly and professional on any page

Powered by
your website


Noupe builds its answers from the real content on your website, including any public or internal pages it can crawl. That means it stays in sync with your IT documentation automatically — without uploading files or maintaining a separate knowledge base.

  • Keep answers aligned with your real-time documentation
  • Update content once, reflect everywhere
  • No manual syncing required

How IT support teams use Noupe

From internal tech support to external knowledge bases, Noupe helps reduce ticket volume and improve employee satisfaction — without adding friction.

Internal Help Desks

Help employees solve IT problems without waiting for a technician. Noupe answers questions about setup, access, devices, and more. Less time answering the same questions — more time for real support.

  • ā€œHow do I reset my password?ā€
  • ā€œWhy can’t I connect to the VPN?ā€
  • ā€œWhere can I download software?ā€

Employee IT Portals

Your internal site already houses useful IT documentation — Noupe just makes it easier to find. It becomes a front-facing assistant that users trust.

  • Responds 24/7 when staff aren’t online
  • Surfaces helpful content faster than search
  • No dashboard or software switching required

External Knowledge Bases

If you run a customer-facing help site, Noupe turns it into a self-service tool that users actually use. It answers questions based on your articles and resources.

  • Improve adoption of DIY troubleshooting
  • Reduce pressure on live chat and email support
  • Enhance the user experience around onboarding and bugs

Fast-Growing Tech Teams

If you’re scaling fast, every ticket counts. Noupe gives your IT staff breathing room by deflecting unnecessary requests and keeping things organized.

  • Shorten time-to-resolution
  • Support new hires and hybrid workers
  • Focus your team’s time on higher-level work

Trusted by technical teams everywhere

Noupe is powering thousands of support experiences — from employee portals to public help sites. It helps users get answers, and helps teams focus on what matters.

Noupe has been my go-to resource for fresh design ideas and practical tips. It’s helped me improve my brand and discover tools I now use every day.

ā€œ ā€
Daisy Underwood Owner of Hermann Club

Ready to build your Noupe AI Chatbot?

You test and create your Noupe AI Chatbot for your website within minutes.

It’s free. No credit card required.

Ready to cut down your IT ticket volume?

You don’t need another system to manage. You need something that helps now — and grows with your team. Add Noupe to your IT support site in minutes.

Backed by Jotform

Noupe is built by Jotform, a platform trusted by 35M+ users globally.
From day one, you can count on reliability, data security, and fast performance.

Try Jotform AI Agents